About Us
The Pet & Equine Shop offers practical products for dogs and cats through our online store, serving customers across the United States. Our business is located at 1937 Main St, Narvon, Pennsylvania. Our online selection focuses on three everyday needs: a comfortable place to rest, engaging play and convenient travel.
Pet Essentials for Everyday Life
Our Pet Beds collection includes sleeping and resting options for different spaces and pet sizes. Our Pet Toys collection offers products for supervised play and interaction. In Travel Accessories, you can browse carriers and other practical items for outings with your pet.
Each pet has different needs. Before ordering, review the individual product's dimensions, materials, care instructions and suitability information. For carriers, check your pet's measurements and the stated capacity; for toys, choose a suitable size and supervise use. If a detail is unclear, contact us before purchasing so we can help you understand the available product information.
A Clear Shopping Experience
We keep our catalog focused so you can compare products by their intended use rather than work through unrelated categories. Product pages, collection navigation and our published policies explain what you are buying and what to expect after checkout. We aim to make choosing everyday pet essentials straightforward, with clear information about payment, delivery, returns and support.
Delivery & After-Sales Support
We offer free standard shipping on U.S. orders, with no minimum purchase. Order processing is estimated at 1–3 business days, followed by approximately 4–7 business days in transit. Please read our Shipping Policy for the full delivery details.
Eligible returns and exchanges can be requested within 30 calendar days after delivery. Our Return & Refund Policy explains product condition, return labels, shipping costs and refund timing. If your order arrives damaged, defective or incorrect, contact us with your order number so we can review the issue and arrange an appropriate resolution.
Talk to Our Team
For product questions or help with an order, email support@thepetequineshop.shop, call +1 717-445-5323 or use our Contact Us page. Customer support follows our Monday–Saturday business hours; Sunday is closed. Times are shown in Eastern Standard Time — New York, United States